PLR Junction - Terms of Service for Support

Effective Date: January 1, 2025

Welcome to PLR Junction! These Terms of Service ("Terms") govern your access to and use of the support services provided by PLR Junction ("we," "us," or "our"). By accessing or using our support services, you agree to comply with these Terms. If you do not agree to these Terms, please refrain from using our support services.

1. Support Services Overview

PLR Junction offers a variety of support services, including but not limited to product assistance, account management, technical troubleshooting, and general customer inquiries ("Support Services"). These services are provided through our Support Desk via the following channels:

2. Eligibility

To access our support services, you must be a registered user of PLR Junction with an active account. You agree to provide accurate, complete, and current information when contacting support.

3. Scope of Support

Our support team will assist with issues directly related to products, services, or subscriptions offered through PLR Junction. This may include:

Support services do not extend to third-party products, services, or any other issues not related to PLR Junction’s offerings.

4. Support Hours

Our Support Desk is available during the following hours:

We strive to respond to inquiries within 24 hours, but response times may vary depending on the complexity of the issue and volume of requests.

5. User Responsibilities

By submitting a support request, you agree to:

6. Limitations of Support

While we aim to assist with any issue to the best of our abilities, the following are beyond the scope of our Support Services:

7. Privacy and Data Handling

By contacting our Support Desk, you may be asked to provide personal information necessary for addressing your support request. We will use this data solely for the purpose of providing customer support. Your personal information will be handled in accordance with our Privacy Policy.

8. Changes to the Terms

We may update these Terms from time to time. Any changes will be posted on this page with an updated "Effective Date." You are encouraged to review these Terms periodically to stay informed of any changes.

9. Contact Information

If you have any questions or concerns regarding these Terms or the support services we provide, please contact us at:

10. Acceptance of Terms

By using our support services, you acknowledge and agree to these Terms of Service. If you do not agree with any part of these Terms, you should refrain from using the Support Desk.